Resource Center

Learn the platform. Prepare your team. Get support.

Start with the role or question that matters to you. This resource center will continue to grow as controlled pilot training, provider guidance, and implementation materials are published.

Start here

Platform Overview

Understand the problem Soteria’s Key solves and the Find → Match → Confirm → Place workflow.

Read overview
Agencies

Placement Workflow

Learn how authorized users move from a placement need through viable options, provider coordination, and outcome tracking.

Review workflow
Providers

Availability & Provider Data

See how provider discovery, service evidence, operational availability, and acceptance remain distinct.

Learn about availability
Administrators

Access & Account Support

Find sign-in, password recovery, and support pathways for authorized organizational users.

Get account help
Security

Security & Governance

Review the public security posture, access-control principles, data-minimization approach, and governance boundaries.

Review security
Pilots

Pilot & Evaluation Resources

Start a controlled product evaluation, request a demonstration, or contact the platform team about a pilot deployment.

Request a demo
For agency leaders & evaluators

Understand the operating model before deployment.

A successful deployment is more than software access. It requires a defined use case, authorized users, clear provider and agency responsibilities, training, and an agreed escalation path.

Recommended evaluation path

  • Review the placement workflow and solution fit
  • Confirm security and governance expectations
  • Identify the controlled pilot user group
  • Define provider participation and availability processes
  • Train users before operational launch

Need an answer that is not here yet?

Use the support center for operational help or contact the platform team for deployment and evaluation questions.